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Forum Discussion

Michael L.80's avatar
Michael L.80
Helpful | Level 7
5 years ago
Solved

Dropbox application just opens a Finder window now - won't open app!

When I run the Dropbox application on Mojave or Cataline Mac OS, instead of the application, it just opens a new Finder window. I want the application back - how do I run it?
desktop
Mac
Setting up the apps
  • Rich's avatar
    Rich
    5 years ago
    Michael L.80 wrote:

    hmm my Preferences doesn't look like yours and it doesn't have that option. Here is what I see:

    I'm on Windows so it looks a bit different, but the same option is right there in your screenshot. Just change it to Dropbox desktop app.

     

     

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey guys, happy Wednesday!

Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.

 

Support for the desktop window ended on Jan 17, 2022.

Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.

You can still save, view, share, and access all your files with the Dropbox folder in Windows Explorer/macOS Finder, the taskbar/menu bar, on dropbox.com, and from the latest iOS and Android apps.

Don't hesitate to get back to us if anything comes up.

wendy_mugridge's avatar
wendy_mugridge
Helpful | Level 6
4 years ago

I don't know what this means Don’t worry—we're continuing to support a great desktop app experience for you

 

You said that the support ended but that you are continuing to support the app?

 

Does this mean that you are going to relaunch the ability to run the app on our MACs as an app and not through finder?

 

Thanks.

Wendy

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