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PDub81's avatar
PDub81
Collaborator | Level 9
4 years ago
Solved

Dropbox application suddenly not working with Windows 11

Yesterday, I noticed that Dropbox was no longer connected on my laptop running Windows 11.  There is no system tray icon for Dropbox, and clicking on the start menu app icon does nothing at all; same...
desktop
Install
  • PDub81's avatar
    PDub81
    4 years ago

    I found the solution by logging out of my Windows 11 user account and downloading Dropbox while logged in on the Visitor account.  I switched back to my user account and was able to open the Dropbox app and link my account.  Very strange.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey PDub81, sorry to jump in here! 

 

Can you try an advanced re-install on your end, and let me know how it goes?

PDub81's avatar
PDub81
Collaborator | Level 9
4 years ago

I followed these steps and it doesn't work.  Clicking the Dropbox icon does nothing, still no system tray icon either.

  • PDub81's avatar
    PDub81
    Collaborator | Level 9
    4 years ago

    Dropbox for S Mode is a workaround that allows me to open the files I need in the apps I use, but I can't consider this a permanent solution.

    • PDub81's avatar
      PDub81
      Collaborator | Level 9
      4 years ago

      I found the solution by logging out of my Windows 11 user account and downloading Dropbox while logged in on the Visitor account.  I switched back to my user account and was able to open the Dropbox app and link my account.  Very strange.

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