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Forum Discussion
Dropbox Backup won't recognize external drive on MacOS Sequoia 15.2
Hello,
I cannot get my external drive to show up in the "Add a backup" section of the Dropbox Backup. I've read a bunch of posts about this issue and it seems like there is no solution. Some have s...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey frostyandroid, let me jump in here, too. Can you clarify the current syncing status and app version of your Dropbox app?
Any ideas or am I SOL? I'm on an M4 Pro Mac mini if that info is needed.
- Nancy
Hey again, frostyandroid! Can you tell me what’s the total capacity of the external drive you wish to back up to Dropbox?
Also, after checking your post again, I see that you mentioned this in your original post “I cannot get my external drive to show up in the "Add a backup" section of the Dropbox Backup”; you were referring to the Backups tab of your app preferences (that’s mentioned here), correct?
The total capacity of the drive is 2TB, but I am not backing up that much data. Probably less than 1TB is what I would be backing up.
And yes, I'm referring to the Backups tab.
- Jay
Hi frostyandroid, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
