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JCplusULTRA's avatar
JCplusULTRA
Explorer | Level 4
3 years ago
Solved

Dropbox corrupts Windows 10 Start Menu

Dropbox keeps corrupting my Windows 10 start menu after a few days. The symptom it creates is folders pinned to the start menu no longer close the start menu when clicked. The only solution to fixing...
desktop
windows
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the update on this, JCplusULTRA.

     

    It seems that you're running a beta version of the app, which is experimental, so that might be causing this.

     

    Can you turn off the "early releases" option here and then simply reinstall the app and see if that helps?

JCplusULTRA's avatar
JCplusULTRA
Explorer | Level 4
3 years ago

It didn't help at all. The problem is back a few days after an advanced reinstall.

  • JCplusULTRA's avatar
    JCplusULTRA
    Explorer | Level 4
    3 years ago
    Yes
    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Sorry to hear that, JCplusULTRA.

       

      Can you actually send us a screenshot, to show us how it appears for you?

      • JCplusULTRA's avatar
        JCplusULTRA
        Explorer | Level 4
        3 years ago
        A screenshot of what exactly?
        I click on a folder pinned to the start menu and the normal behavior of the start menu closing and the folder opening doesn't happen. The folder opens behind the start menu that does not close itself.

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