Forum Discussion

Greyfox's avatar
Greyfox
Helpful | Level 6
7 years ago

Dropbox desktop app scaling issues on Windows 10

I would like to report Windows 10 display scaling issues with the Dropbox desktop app. At a windows display scaling value of 150% it is not possible to sign-in to the dektop client app, and it is not...
desktop
Setting up the apps
Skimble's avatar
Skimble
Helpful | Level 5
6 years ago

Thanks Daphne . I've linked to this thread in my support request. The ticket number is #10509576

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

I've just passed along all the info you've provided here to your ticket Skimble.

 

If there's anything else that I can help with in the meantime, feel free to give me a nudge here.

 

Hope you have a great day!

  • idd's avatar
    idd
    New member | Level 2
    6 years ago

    I was contacting Support for a while and this is exactly what happened to me. But they don't even know...keeps asking me to try this, try that and didn't make any difference. I accepted the workaround suggested here by using compatbiltiy mode. The blury look does bug me though. Can't believe they haven't supported 4k monitor after amlost 2 years. 

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