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dropitoverthere's avatar
dropitoverthere
Explorer | Level 4
5 years ago

Dropbox Finder Extension on Mac Resource Consumption

Since upgrading to Big Sur, I have started noticing Dropbox Finder Extension occasionally spawning multiple instances and consuming tons of resources.  This ends up causing my mac to become unrespons...
desktop
Mac
Setting up the apps
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Could you have a look at this article, which mentions a few ways to tackle high CPU usage, and let me know if any of the troubleshooting suggested helps?
LHM1's avatar
LHM1
Helpful | Level 6
5 years ago

I have too many Dropbox Finder Extensions too (though not as many as the other user). I have read the article Lusil posted and none of those situations apply to me. I have just installed Dropbox on a new MacBook Air, M1 chip, 16 GB RAM, 1 TB HDD, Running Version 11.4 of Mac Big Slur.  Why are there so many Finger Extensions? Most of my Dropbox files are online, I just have about 700 files synced locally. 

 

    • LHM1's avatar
      LHM1
      Helpful | Level 6
      5 years ago

      Hello Jay, thanks for your quick reply. I'm on Dropbox Plus. I do have 4 devices connected: iMac, Macbook (new), iPad and iPhone. Also, just to reiterate, I did a brand new install on a brand new computer. Knowing this, do you still suggest I do an advanced reinstall? How could anything have gone wrong in such a new configuration? Just wondering. Thanks. 

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago
        Since you're on a Plus plan, there isn't any issue with device limits.

        An advanced re-installation with admin permissions would still be helpful, even if it's a new computer.

        Keep me updated with any progress!

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