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Forum Discussion
dropitoverthere
5 years agoExplorer | Level 4
Dropbox Finder Extension on Mac Resource Consumption
Since upgrading to Big Sur, I have started noticing Dropbox Finder Extension occasionally spawning multiple instances and consuming tons of resources. This ends up causing my mac to become unrespons...
Jay
Dropbox Community Moderator
5 years agoHi @LorraineM, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
LHM1
5 years agoHelpful | Level 6
Hello Jay, thanks for your quick reply. I'm on Dropbox Plus. I do have 4 devices connected: iMac, Macbook (new), iPad and iPhone. Also, just to reiterate, I did a brand new install on a brand new computer. Knowing this, do you still suggest I do an advanced reinstall? How could anything have gone wrong in such a new configuration? Just wondering. Thanks.
- Jay5 years ago
Dropbox Community Moderator
Since you're on a Plus plan, there isn't any issue with device limits.
An advanced re-installation with admin permissions would still be helpful, even if it's a new computer.
Keep me updated with any progress!
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