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Forum Discussion
dropitoverthere
5 years agoExplorer | Level 4
Dropbox Finder Extension on Mac Resource Consumption
Since upgrading to Big Sur, I have started noticing Dropbox Finder Extension occasionally spawning multiple instances and consuming tons of resources. This ends up causing my mac to become unrespons...
marksc111
5 years agoHelpful | Level 6
Dear Dropbox,
I'd like to add my voice to the chorus of complainers. This endless spawning of 'Dropbox Finder Extension' processes has been an issue for at least 2 years, so I find it hard to believe this is this first you've heard of it. Please don't act all surprised. It occurs EVERY DAY I use my Mac, and your team won't have to go through a specific set of steps to reproduce the issue, i'm positive of that, because this bug is not one of those hard-to-find edge cases—these steadily-multiplying resource-sucking processes start spawning almost immediately after logging in. Just use your Mac for a couple of hours, then type 'drop' into the Activity Monitor search box and prepare to be horrified at your terrible software spreading like a cancer.
Please don't pretend this issue is new. It's not. How this bug, which eats hardware resources and makes our Macs run slower and hotter, can be left to fester for over 2 years, is beyond me. Dropbox used to make good software ~10 years ago (at least on the Mac), but that was a long time ago and how things change. I'm not blaming your Mac dev team, they're clearly under-resourced, weighed down by having to work on things like the awful desktop app I never wanted and will never use, and the other ill-advised projects stealing development resources as DP desprerately tries to diversify (whereas if you put those resources into making your core product better, I'm talking best in class, and stop it with that other nonsense that no-one cares about, I'm sure you'd get a lot more marketshare.) DP management has neglected its core product, which was, once upon a time, the most reliable and easiest-to-use file sharing service. It's such a pity.
FYI I'm running DP on an 8 core Intel Xeon iMac Pro with 32gb RAM on the latest OS. If I didn't need your awful software to do my job, I'd uninstall it right now. Get your house in order!
kbuicker
5 years agoHelpful | Level 5
You sound like me 🙂 . Nicely written. Sometimes, you have to bust some b*lls to get noticed and get something done.
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