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TartanTrumpet's avatar
TartanTrumpet
New member | Level 1
10 months ago

Dropbox has created a folder called 'Mac'. Is it safe to delete it?

On my iMac, Dropbox has created a folder called 'Mac'. This folder is not listed in the app. on the iMac, the folder always has the blue sync in progress icon. Is it ok to simply drag this 'Mac' fo...
Delete
desktop
Mac
TartanTrumpet's avatar
TartanTrumpet
New member | Level 1
10 months ago

Here's a screenshot that I hope tells you about the sync status?

I can't see a folder called 'backup' on my Mac.

Thanks

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey TartanTrumpet!

When I'm referring to your Backup, I'm talking about the "Mac" folder inside Dropbox.

If there are no files there, feel free to delete it.

As for the "couldn't sync files" have you tried clicking on the "fix" option, to see where that takes you?

  • TartanTrumpet's avatar
    TartanTrumpet
    New member | Level 1
    10 months ago

    Clicking on "fix" reveals issues with 4 image files. See screenshot.

    The "Mac" folder does contain folders that are empty except for 4 folders, each of which contains 1 of the 4 image files that are revealed when I clicked "fix". See screenshot.

    Thanks

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Thanks for the update here, TartanTrumpet.

      Can you please follow these steps to disable the backup feature on your computer? 

      Let me know what happens once you do so.

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