Forum Discussion

TartanTrumpet's avatar
TartanTrumpet
New member | Level 1
1 year ago

Dropbox has created a folder called 'Mac'. Is it safe to delete it?

On my iMac, Dropbox has created a folder called 'Mac'. This folder is not listed in the app. on the iMac, the folder always has the blue sync in progress icon. Is it ok to simply drag this 'Mac' fo...
desktop
Mac
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey TartanTrumpet!

When I'm referring to your Backup, I'm talking about the "Mac" folder inside Dropbox.

If there are no files there, feel free to delete it.

As for the "couldn't sync files" have you tried clicking on the "fix" option, to see where that takes you?

TartanTrumpet's avatar
TartanTrumpet
New member | Level 1
1 year ago

Clicking on "fix" reveals issues with 4 image files. See screenshot.

The "Mac" folder does contain folders that are empty except for 4 folders, each of which contains 1 of the 4 image files that are revealed when I clicked "fix". See screenshot.

Thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the update here, TartanTrumpet.

    Can you please follow these steps to disable the backup feature on your computer? 

    Let me know what happens once you do so.

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