Forum Discussion

Carl Agerbech P's avatar
Carl Agerbech P
Explorer | Level 3
10 months ago

Dropbox icon does not show in the menu bar on Mac OS Big Sur

I am running dropbox on MacBookOS Big Sur on my MacBook (Retina  12-inch early 2015). 

Suddenly the dropbox icon has disappeared from the Menu bar and when I move the dropbox folder to Favorits in Finder it is stored under iCloud Drive 

Any ideas ?

 

 

7 Replies

  •  Thank you for a swift reply.

    I am using MacOSBig Sur version 11.7.10. 

    When I move a folder in my dropbox to Favorites  in Finder I get the message that the folder will be removed from my dropbox account (re : attached screen shot) 

     

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the screenshot and the additional information Carl Agerbech P - much appreciated.

    I can see some syncing icons on your files in your screenshot so the app must be installed on your computer and running at the moment.

    Could you try rebooting your computer and/or refreshing your Finder and let me know if you can find the Dropbox icon in your menu bar then?

  • The Dropsbox Icon is now visible in the Menu Bar. 

    But I still can´t move the dropbox folder to Favorites in Finder 

  • Carl Agerbech P's avatar
    Carl Agerbech P
    Explorer | Level 3
    10 months ago

    The Dropbox Icon is now visible in Menu Bar, but I still  can´t move the dropbox folder to Favorites in Finder without removing it from my dropbox account 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Are you getting any particular error when moving the Dropbox folder using these steps, Carl? 

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