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Paula621's avatar
Paula621
Explorer | Level 3
2 years ago

Dropbox on 2 drives. How to proceed?

I followed the steps to move dropbox from my C drive to my D drive. Both are internal drives. My C drive is maxed out. The Dropbox file is Located on BOTH drives. I don't want to delete anything until I get feedback.

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  • Paula621's avatar
    Paula621
    Explorer | Level 3
    2 years ago

    UPDATE: I followed the steps to uninstall the dropbox app. However, the files remain (21.GB) of space on both the C drive and the D drive. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there, Paula621, let's jump right into this! 

     

    Even if you uninstall the app, the Dropbox folder and its content will remain inside your device, unless you choose to delete them. 

     

    Now, what I'd suggest is that you install the app, and then check its preferences

     

    Specifically, if you check your Sync tab, that'll give you the path of your Dropbox folder. If the folder is located inside your C drive, you can delete the one of the D drive, or the other way around. 

     

    Keep me posted on the results!

  • Paula621's avatar
    Paula621
    Explorer | Level 3
    2 years ago

    I apologize for the delay in my response. There is no room left on the C drive to install the app to check the preferences. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Paula621, when reinstalling the Dropbox app again and logging in, there should be an “Advanced settings” link (right before you choose to create a Dropbox folder). 

     

    Please click there, and choose your D drive. For example, if you have your Dropbox folder in the path "D:\OtherDrive\Folder\Dropbox" you'll want to select the folder "D:\OtherDrive\Folder".

     

    Hope this helps!

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