Forum Discussion

giobertelli's avatar
giobertelli
Explorer | Level 3
3 years ago

Dropbox on macOS is using too much RAM while just sitting idle

  I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app upload...
desktop
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

What's the current sync status of the app, when you hover over the Dropbox icon, giobertelli?

 

Do you see any difference when all your other apps are closed?

giobertelli's avatar
giobertelli
Explorer | Level 3
2 years ago
It is simply a Dropbox icon. It is not syncing (or at least it doesn’t say so in the panel), also because the only synced data is around 200MB that I synced last month
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Can you make sure to hover over or click on the Dropbox icon in your menu bar by the WiFi icon, to let us know the exact sync status, though, please?

     

    Is it up to date?

  • giobertelli's avatar
    giobertelli
    Explorer | Level 3
    2 years ago

     

    Aggiornato in Italian means up to date.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    In this case, can I send you an email in order for us to have a closer look into this giobertelli? 

  • giobertelli's avatar
    giobertelli
    Explorer | Level 3
    2 years ago

    Of course. Can you access my email address or do you need me to write it here?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi giobertelli, I've sent you an email, please could you reply to it when you get a chance.

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