Forum Discussion

CAwriter's avatar
CAwriter
New member | Level 2
11 months ago

Dropbox on new Mac keeps loading under the wrong email address.

I loaded Dropbox on a new Mac. Instead of the current Dropbox account, it keeps loading an old one under a different email address. I have followed these recommended steps, but in #4, Dropbox does no...
Install
Mac
Setting up the apps

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions