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SGalbraith's avatar
SGalbraith
Explorer | Level 4
7 years ago
Solved

Dropbox options no longer showing when right clicking in macOS Finder (Mojave)

Similar to the other user who is having this problem on windows, sometime ago (I don't remember when), the dropbox options that appear when you right click a file (of particular use for me was Create...
desktop
Setting up the apps
  • Walter's avatar
    Walter
    7 years ago

    Hey there SGalbraith - sorry to hear about this; could you provide a screenshot of the app's exact status as shown on the app at the moment?

    In the meantime, you can try relaunching Finder by using the following steps:

    -Save any files that you have open and close any applications
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the Finder.

    Let me know how it goes!

Rafe's avatar
Rafe
Explorer | Level 4
7 years ago
Thanks Lusil,
The screen is same as SGalbraith
Missing share option with right click.
Dropbox Finder Integration option is missing, but I can see OneDrive Finder Integration option at the same place.
Can I manually add this extension?
Reinstall ,not clean install, or force quit finder won't help.

I have a MacBook Air have no problem with my same account.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for getting back to us with your update Rafe!

Can you please just let me know what the current sync status of your desktop app is showing?

Let me know what you find - cheers!

  • Rafe's avatar
    Rafe
    Explorer | Level 4
    6 years ago

    Sorry about late reply, the sync status was normal.
    The problem was solved at the early of JAN 2020 after update of Dropbox apps and MacOS. I noticed the Dropbox extension studently appear and the share function work.

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