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Dropbox stopped working on Ubuntu 18.04 LTS; advanced re-install did not help
Hi, I have been using DB for years; these days, I use it to sync files across 3 computers; all of them with a different version of Ubuntu Linux. On two of these computers, DB works great. However, o...
Hi twometers,
If you can't open Dropbox's site then the application can't be able to link any account and the problem isn't in Dropbox application, definitely, neither Ubuntu (not as a system, but can be some settings). Can you access some other (non company, external) site? You have to solve the network problem initially (wherever it is).
Hope this gives some direction. :wink:
Hi, I'm having very similar problems (also using ubuntu 18.04, with 3 computers connected in total), and much the same issue of getting stuck while syncing small files, and tried many of the above mentioned solutions.
I just tried the last recommendation, and it didn't work, I am appending the results. First, at the end of the installation I ran the 3 commands as requested:
yuval@yuval-ubuntu:~$ dropbox status
Syncing 10 files
Uploading "FullRhs_SFW6.m"...
Can't sync "FullRhs_SFW6.m"
Syncing 9 files...
yuval@yuval-ubuntu:~$ cat ~/.dropbox/dropbox.pid; echo
13354
yuval@yuval-ubuntu:~$ ps ax -o pid,comm | grep dropbox
13354 dropbox
and here is the full ouput of the installation:
yuval@yuval-ubuntu:~$ killall dropbox
yuval@yuval-ubuntu:~$ rm -rf ~./Dropbox ~/.dropbox ~/.dropbox-dist
yuval@yuval-ubuntu:~$ ps ax -o pid,comm | grep dropbox
yuval@yuval-ubuntu:~$
yuval@yuval-ubuntu:~$ ~/.dropbox-dist/dropboxd
dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-YXijKA
dropbox: initializing
dropbox: initializing python 3.7.2
dropbox: setting program path '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/dropbox'
dropbox: setting home path '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170'
dropbox: setting python path '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170:/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/python-packages-37.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/apex._apex.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-84.4.170/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'
(dropbox:12816): LIBDBUSMENU-GLIB-WARNING **: 16:09:01.758: About to Show called on an item wihtout submenus. We're ignoring it.
Nautilus-Share-Message: 16:09:11.577: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
Nautilus-Share-Message: 16:09:30.006: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-MyzOYI
dropbox: initializing
dropbox: initializing python 3.7.2
dropbox: setting program path '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/dropbox'
dropbox: setting home path '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155'
dropbox: setting python path '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155:/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/python-packages-37.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/apex._apex.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/tmp/.dropbox-dist-new-_yxyo67b/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'
Nautilus-Share-Message: 16:09:53.125: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-q1KLxm
dropbox: initializing
dropbox: initializing python 3.7.2
dropbox: setting program path '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/dropbox'
dropbox: setting home path '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155'
dropbox: setting python path '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155:/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/python-packages-37.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
Killed
yuval@yuval-ubuntu:~$ dropbox: running main script
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/apex._apex.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/yuval/.dropbox-dist/dropbox-lnx.x86_64-85.4.155/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'
(dropbox:13354): LIBDBUSMENU-GLIB-WARNING **: 16:09:54.891: About to Show called on an item wihtout submenus. We're ignoring it.
yuval@yuval-ubuntu:~$ Nautilus-Share-Message: 16:10:14.434: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
Welcome to the club... :-)
You indeed seem to have exactly the same problem; including (if I understand correctly) the fact you have to kill dropboxd the first time you run it.
For me, none of the solutions posted on this or other threads seems to work so far. I am in touch with support, they asked me to send log files, maybe they will find a fix.
Best
