Forum Discussion

AZI_doum's avatar
AZI_doum
Explorer | Level 4
2 years ago

Dropbox stuck on "Starting..." on Windows Server 2016

We have a Dropbox installed on a Windows Server 2016. In every accounts, when starting it, a popup displays "Your computer is currently offline. Please check your network settings". When putting the ...
desktop
AZI_doum's avatar
AZI_doum
Explorer | Level 4
2 years ago

Hi, I can't access that ticket to view the reply: 

 

Ticket #23763378: Dropbox Community Support - Follow Up
Hi,

This is an automated response to your Dropbox support request.

There’s an update on your support ticket from Shane, the agent working with you on your support request.

You can view it by logging in to your customer portal at https://dropbox.com/support.
Please be sure to log-in with your Dropbox credentials associated with the email address on this ticket.
If we don’t hear from you in the next few days, your support request will be closed. You can reopen it at any time.

Thanks,
Dropbox Support

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey AZI_doum, have you tried checking your email address, in order to view the email chain directly through there? 

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