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Forum Discussion
stevebb
3 years agoExplorer | Level 3
Dropbox will no longer support MAC OS10.12 in June. How will this affect my other device?
I use Dropbox on a Dell laptop running Windows 10 and on a Mac running MAC OS10.12. Dropbox will no longer support MAC OS10.12 in June. How will this affect my ability to use Dropbox on my Dell lapto...
- 2 years ago
Hey MWoodsMusic, thanks for joining the discussion here.
I'm afraid that there's no other option apart from upgrading your computer's OS to a supported desktop environment.
in addition, you should be able to access your Dropbox account and files normally through a web browser.
I wish I had a better answer than this, Mike.
Megan
Dropbox Community Moderator
3 years agoHey all, thanks for posting here!
You can always use our website, no matter what.
We regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements, and these are not always compatible with older systems.
Apple stopped providing security updates to macOS 10.12 in 2019. We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
If you need anything else, let me know!
Pip5
3 years agoHelpful | Level 5
Hello, I have been having no luck with tech support on this but it seems in June, we will no longer be able to use Dropbox on our Mac running Sierra 10.12. Does anyone know who to call or how to appeal to Dropbox decision makers to allow us to continue using our software that seems to run perfectly well? Upgrading is not an option because all other software would cease to function. Thank you for your help!
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