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Forum Discussion
jor2
2 years agoNew member | Level 2
Dropbox won't show me the option to make content "available offline".
have installed Dropbox on two MacBooks. On the first one, I can download folders and make them available offline. However, this isn't working on this MacBook Air. I've already uninstalled and reinsta...
jor2
2 years agoNew member | Level 2
https://ibb.co/Gsy7C6P, https://ibb.co/w7tXjF7, here are links to the screenshots. There is nothing in the cue and the options don't show any dropbox related options, eventhough the dropbox folders are right there.
Megan
Dropbox Community Moderator
2 years agoHey jor2, unfortunately we can't access the links due to privacy and security reasons.
Can you try to attach them here either by using the camera-like icon, or by pressing Command-V on your keyboard?
While you're at it, feel free to also try out these steps, to see if they make any difference.
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