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Dropbox won't start on my Windows 10 computer
I noticed that the dropbox icon was not in my apps tray, so I tried to start it manually, clicking the icon on my desktop. Nothing happens - win 10 task manager shows that it starts, but the program ...
- I would do all of that yes.
Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.
Try a reinstall from www.dropbox.com/downloading
Thanks for answering :-) I can't deinstall it and I can't reinstall it either. Any ideas?
I have been dealing with this for months! And Dropbox support ought to be embarrassed by their lack of a resolution after all this time. They keep giving me the same fixes over and over, obviously they on't care enough to do anything but keep sending my the same stock email (open the ports, unblock in firewall, etc) that haven't helped.
My dropbox stopped starting at system start and would show the same behavior as to OP. Crashes upon manual startup, can't be reinstalled, the installer crashes or maybe finishes but still can't start the client. I've uninstalled, purged everything from the registry, tried the offline installer, shut down Windows Firewall, removed antivirus. No help. All I can do from here is reinstall Windows, but I'm not doing that just because Dropbox won't run. No other program has a problem, just Dropbox.
It may have something to do with having my Dropbox folder on a secondary drive, but it's been like that for at least a year with no problem. Dropbox works on all other computers I use, including mobile devices. Just one computer won't run it.
If anyone has any ideas, PLEASE do what Dropbox won't and give me a hand. Thanks!
Same issue on our work laptop. Is there really no one with solution of this problem?
I am having same issue on home laptop... works fine everywhere else but says Ápp won't start' when I try to open any dropbox files.
Any ideas?
- Jane
Dropbox Staff
The problem isn't Dropbox: It's Windows 10. I am having the same issue, but it now extends to my Logitech Webcam software, Evernote, and possibly some other programs. It is entirely possible that there is another program interfering with these ones, but so far I can't isolate it.
I tried running these programs (as an admin) under different compatibility modes, but no dice; everything is still broken and my files aren't syncing.
Side note: It only seems to do it on the computer that has an nVidia graphics card, the problem started just after I installed it, and I'm HIGHLY dubious of the nVidia software, but I can't say for certain if this is the issue yet.
- Jane
Hi Jane,
You seem to have some background on this issue so I am reaching out here in hopes of help. We are having the same issue with DB not starting on my Win 10 laptop. We've gone back and forth with support for 2 months and they offer the same advice - reinstall, open firewall, etc. We've even reinstalled Windows twice. We've been dissapointed with the lack of tech support escallation. We have 12 business licenses and I am really considering switching over to another solution as I am unable to use my laptop for work. This is obviously a big problem for us. Can you help? Thanks, JHP
Interesting I have noticed that NVIDIA Container using Very high Power usage (when i check my task manager); my dropbox also not starting when I start up my Window 10...
- Jane
