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Dropbox won't start on my Windows 10 computer
I noticed that the dropbox icon was not in my apps tray, so I tried to start it manually, clicking the icon on my desktop. Nothing happens - win 10 task manager shows that it starts, but the program ...
- I would do all of that yes.
Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.
Try a reinstall from www.dropbox.com/downloading
I have the same problem. Dropbox is not reliable on my Windows 10 Pro PC when using a secondary internal drive. Dropbox is reliable on all my other devices including Mac Mojave.
Problem: Smart sync leaving files in the cloud (even selective folders) on the secondary drive is much slower compared to smart sync on the primary drive. When I select a certain large folder, Dropbox goes into Start mode for several minutes and then an error dialog pops up for a few seconds (too fast to read any detail but something about a network permissions) and then Dropbox closes and exits.
I have installed and uninstalled Dropbox multiple times. It seems to be something to do with the secondary drive configuration but I can't find relevant information on the Dropbox support pages.
My primary disk is not large enought to hold all my Dropbox folder other than in cloud-only mode which is not useful for me.
Windows 10 Pro 64 bit Version 1803 (OS Build 17134.376)
Dropbox 61.4.95
- Thanks Jane. I've responded directly to your email.
I have had all the issues as the persons above, Dropbox won't run, no log in is prompted after installation. I have attempted 5 system restores, shutting down the firewall, uninstalled drivers for Wacom Device, offline installation, Beta-version installation.
Dropbox still won't show in the system tray nor start at all.
Help plz
- Jane
Dropbox Staff
Hey there (mkin), sorry to hear about any inconvenience this has caused you. To further investigate, I’ve sent you a brief message on the email connected to your Forum profile. You may have a look at your inbox at your earliest convenience if you’d like us to work on that together. Thanks & I’m looking forward to hearing back from you!
@Jane, I have the same problem. Please
- Jane
Thanks for pinging me here (roark)! I’ve located your open support request on our system & I can see that you’re in an open discussion with my colleague there. Please include all relevant details on that email chain, as my co-worker has got direct access to your account specifics on our tools. I hope that this gets resolved soon for you!
