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Forum Discussion

nielsvb's avatar
nielsvb
Helpful | Level 5
9 years ago
Solved

Dropbox won't start on my Windows 10 computer

I noticed that the dropbox icon was not in my apps tray, so I tried to start it manually, clicking the icon on my desktop. Nothing happens - win 10 task manager shows that it starts, but the program ...
desktop
Setting up the apps
  • Mark's avatar
    Mark
    9 years ago
    I would do all of that yes.

    Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer.

    Try a reinstall from www.dropbox.com/downloading
mkin's avatar
mkin
Explorer | Level 4
8 years ago

I have had all the issues as the persons above, Dropbox won't run, no log in is prompted after installation. I have attempted 5 system restores, shutting down the firewall, uninstalled drivers for Wacom Device, offline installation, Beta-version installation.

Dropbox still won't show in the system tray nor start at all.

Help plz

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey there (mkin), sorry to hear about any inconvenience this has caused you. To further investigate, I’ve sent you a brief message on the email connected to your Forum profile. You may have a look at your inbox at your earliest convenience if you’d like us to work on that together. Thanks & I’m looking forward to hearing back from you! 

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