Forum Discussion

erlendur's avatar
erlendur
Explorer | Level 4
7 months ago

Dropbox won't sync after sleep, I need to force quit File provider.

2 years later... I have a brand new Mac Mini M4, latest macOS Sequoia 15.5 and up-to-date Dropbox. After sleeping then Dropbox sometimes doesn't sync and I have to do exactly this -- manually locat...
desktop
Mac
tobsn's avatar
tobsn
New member | Level 2
7 months ago

Just to add to this Megan​ - after the 15.5 update, the fileserviced system demon went crazy. Removing and reinstalling dropbox helped but there is definitely an incompatibility after the update is finished. It would randomly make the process run at >100% cpu and flip on the fans on a M4 max...

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey tobsn, thanks for letting me know about this! 

Do you still notice the same behavior as we speak?

If so, can you also let me know the exact version of our app that you're using? You can find this by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.

In any case, I'll definitely pass your comments to our team. Keep an eye out, and let me know of any updates!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!