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Forum Discussion

Grimbo's avatar
Grimbo
Helpful | Level 5
3 years ago
Solved

File Explorer not accessing files

Hi.  I have had Dropbox basic for many years running trouble-free on 3 devices (phone, laptop & pc).  On the pc and laptop I access files in File Explorer, where all my Dropbox files are in one set o...
Dropbox Basic
Grimbo's avatar
Grimbo
Helpful | Level 5
3 years ago

You can't click on it, it's just a message box.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Grimbo, can you uninstall the app, and then try to re-install it from scratch, please? 

  • Grimbo's avatar
    Grimbo
    Helpful | Level 5
    3 years ago

    Hi

     

    OK, I think I have it all sorted now.  Thanks.

     

     

    Graeme

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome news Grimbo! 

     

    If you need anything else, let us know! 😎

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