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Mkojiro
9 months agoNew member | Level 1
File name is cut off on the Dropbox site
How is it possible for an app this old to still not allow a user to alter the field length?
20 odd characters is grossly insufficient for anyone with real organisation habits. Why can I not simply see longer file names? Why? What is the justification for this?
Take myself, a 3d modeller. I constantly have files that are categorised by project/object/component (often with more additions like side or versions).
It's maddening. We're nor working in 1024 resolutions anymore, we've all got second or third monitors. Screen real estate has never been higher. So why are we stuck with this archaic restriction? Every website I go to can adapt to window size but Dropbox is acting like it's still 2007.
If this isn't fixed we're going to stop paying for it.
11 Replies
- Jay9 months ago
Dropbox Community Moderator
Hi Mkojiro, thanks for bringing this to our attention.
Is this for files and folders, or just one of them?
Which browser are you currently using?
This will help me to assist further!
- Mkojiro9 months agoNew member | Level 1
I'm using Firefox, but it also affects Chrome.
I should point out that it seems to be this way with our shared stuff. I'm a 3d artist and we have a paid dropbox I have access to.It looks like this. Switching to grid does nothing to make it any better. And yes, this is on a PC, not a mobile device. Look at all that empty space it just refuses to use!
So when someone tells me I need to work on asset X, I have to scroll through sometimes a dozen items that all start with the same initial string. There's no pop up for hovering, at best I can try and read the tiny browser text at the bottom when I mouse over but it's so much more of a hassle than just having the name there. There's plenty of space but for some reason it's absolutely locked to this. When you go in and out you have to work out which of the folders you just checked. It seems like needless frustration and it costs each artist time every day.
If there's a fix, please let me know. - Hannah9 months ago
Dropbox Community Moderator
Hey Mkojiro, if you hover over that space I circled in yellow, you should see an option to drag out the column size; can you try and let me know if it helps?

- Mkojiro9 months agoNew member | Level 1
Thanks for the response, but if it's there its so tiny I cannot find it. I tried turning off all my extensions/blockers to test- nothing.
- Hannah9 months ago
Dropbox Community Moderator
I tried to highlight them better here, let me know if that's not what you see on your end.
Make sure to try other browsers or a private browsing window as well.
- Mkojiro9 months agoNew member | Level 1
Thanks again. Tried it on Firefox (top) and Chrome. Neither has any 'bar' to move. They are oddly different. Chrome gives much bigger space for some reason though, but still no ability to adjust.
- Hannah9 months ago
Dropbox Community Moderator
Just to confirm, you're hovering over those options with your mouse, right?
- Mkojiro9 months agoNew member | Level 1
Yes, I've tried painfully slowly trying to find anything that I can interact with. Nothing on either browser.
- Hannah9 months ago
Dropbox Community Moderator
That's pretty strange indeed, Mkojiro.
In that case, can we send you an email, so we can investigate this further?
- Mkojiro9 months agoNew member | Level 1
Absolutely. It's annoying me greatly.
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