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driceman1086's avatar
driceman1086
New member | Level 2
2 years ago

folders can’t be opened because you don’t have permission to see its contents.

I keep on getting this message whenever I try to access the folders desktop, downloads, documents. How do we fix this ???

The folder “Desktop” can’t be opened because you don’t have permission to see its contents.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey driceman1086, sorry to hear you're having issues with this

     

    Could you send us a screenshot of the exact error you're getting so that we can have a visual too?

     

    Also, what is the desktop app's version and status as shown in your menu bar/system tray?

     

    Can you access those folders normally from your backups page

     

    Keep me posted!

    • Neilime's avatar
      Neilime
      New member | Level 2

      Hello, you can add the right with the terminal on macOS :

      My folder Desktop can be found in ~/Dropbox/Mac/Desktop

       

      To add the rights :
      $ cd ~/Dropbox/Mac

      $ chmod +x Desktop

       

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