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salsamaster's avatar
salsamaster
New member | Level 2
2 months ago

Having issues reinstalling Dropbox on Mac OS

I'm having issues reinstalling my Dropbox on my MacOS (15.7.1) desktop. I had it synced with Scrivener, but it was taking so long to sync that I deleted the app mid-sync and cleared out the CloudStor...
desktop
Mac
salsamaster's avatar
salsamaster
New member | Level 2
2 months ago

No, I tried it a couple of times and then restarted my computer and tried it, and it still didn't work. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

I see, thanks for the update, salsamaster.

Since the issue persists, check whether you have a copy of the Dropbox.app file on your computer in these locations:

  1. /Applications
  2. ~/Library/Application Support/Dropbox
  • If you see this file in both locations, delete the file in the second location(~/Library/Application Support/Dropbox).
  • If you see the file in the second location but not in the first, move the file to the first location(/Applications).

       3. Restart the Dropbox desktop app.

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