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Forum Discussion
mcrpanda
7 years agoExplorer | Level 3
How can I get the Paper desktop app?
Hi, I found this setting under Settings- Connected apps, but where can I get the Paper desktop app?
Thanks in advance!
- 7 years ago
Its currently in close beta.
If you are part of the beta you will be able to install it via a pop up on screen when you go to http://paper.dropbox.com
sgeek
6 years agoNew member | Level 2
It has now been a year and a half... Any updates? Is this app ever finally going to come out (or even advance into open beta)? Paper was a huge part of why I upgraded and I am still stuckk on the "old" version and there is *still* no progress on the app... :slight_frown:
Daphne
Dropbox Community Moderator
6 years agoHi Grant, thanks for posting here today!
On the Mac that you want to install the app on, can you open a Paper doc online and then click the "?" icon in the bottom right of the page? From there, do you see the option to install the desktop app?
Let me know if this helps!
- grant6 years agoHelpful | Level 6
Thanks D,
I don't see that option. See attached screen shot.
Grant
- Daphne6 years ago
Dropbox Community Moderator
Thanks for checking that Grant!
I'd suggest reaching out to our Support team to have a better look into this with you. To do so, you can check out your Support options here.
You can let me know the ticket number (eg. #1234567) you get if you'd like to so that I can pass along the info you provided here already.
Cheers!
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