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Forum Discussion
How can I have my Dropbox folder on an external drive with macOS on File Provider?
What is the deal with External drive support for Dropbox for macOS on File Provider, as described in this article?
https://help.dropbox.com/installs/mac-external-drive-support
I am on the...
Rich
Super User II
Super User II
ctyrider wrote:
I wonder if this is something Dropbox has to enable on my account server-side.
The article does say "eligible customers."
Rich wrote:
ctyrider wrote:
I wonder if this is something Dropbox has to enable on my account server-side.The article does say "eligible customers."
It does, but right below, under "Eligibility" it says:
In order to be eligible to store the Dropbox folder on an external drive with Dropbox for macOS on File Provider, you must:
Be on macOS 15
Have under 500,000 files in the Dropbox folder on your device
Support is only for external drives that are both:
Formatted as Apple File System (APFS)
Encrypted
My setup is already compliant with all of these.
So Hannah or Megan - can Dropbox explain what's really going on with this feature? If it's unsupported - "External drive support for Dropbox for macOS on File Provider" article should be removed or updated, so customers like myself stop wasting our time.
