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Forum Discussion

surutjshah's avatar
surutjshah
Explorer | Level 4
6 months ago

How can I reset my Dropbox Passwords app device limit?

Email:  Issue details: I have reached the device limit for Dropbox Password, Application, kindly help me reset this to 0.
Dropbox Passwords
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey surutjshah - thanks for the additional information and the screenshots too.

Can you please clarify if you're using the web browser extension or the Dropbox Passwords mobile app instead? If it's the latter, can you clear your browser's cache and/or try another browser and let us know how it goes?

Also, how many devices you're seeing linked to your account at the moment as per your security page? 

surutjshah's avatar
surutjshah
Explorer | Level 4
6 months ago

Currently I am only using a mobile device, and I can see only one app connected in the security and content sections

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