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neosmile's avatar
neosmile
Helpful | Level 5
6 years ago
Solved

How could I get Dropbox Paper 2020?

How could I upgrade to Dropbox Paper 2020 from the older version?
Dropbox Paper
Setting up the apps
  • Fiona's avatar
    Fiona
    6 years ago

    Hello neosmile. 

    Thank you for your interest in Paper 2020 :heart_eyes:. 

    Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new. 

    You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised. 
     
    What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it. 
     
    Notes:pushpin:
    • "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents. 
    • Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper. 

    :books:

    Here is a help center article with all the information you need. 

    Feel free to ask more questions. 

    Cheers! 

Elliott C.1's avatar
Elliott C.1
Helpful | Level 5
5 years ago

Am I reading this correctly that Dropbox has scrapped the "2020" version of paper, or at least decided not to make it available to long-time users? 

 

It's too bad; re-working Paper seemed like a good idea when I first heard about it.

Elliott C.1's avatar
Elliott C.1
Helpful | Level 5
4 years ago

Quick update while I'm in the neighborhood, in case anyone at Dropbox ever sees this, I'm talking my company out of switching from Box to Dropbox because of the lack of long-term support for the product. Dropbox is by far the more user-friendly service for now, but if features as big as Paper get quietly orphaned like this, an Enterprise account seems like a real risk.

 

Best,

Elliott

  • YogY's avatar
    YogY
    Helpful | Level 5
    4 years ago

    When will 2020 Paper features be rolled out to long-time users?

    Just trying to get a structured answer (again).

     

    Thanks,

    Guy

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      YogY 

       

      Nobody has any clue I'm afraid - there is (as always) total radio silence from Dropbox on this

    • Elliott C.1's avatar
      Elliott C.1
      Helpful | Level 5
      4 years ago

      YogY , Dropbox does not announce specific timelines for product improvements like this and previous communications indicate that they have no concrete plans to roll out the current version to legacy users.

      • aggalix's avatar
        aggalix
        Helpful | Level 6
        4 years ago
        Actually in early 2020 they did say that existing users would be migrated as soon as they could, and that nobody would be left on the old paper. I wonder if anyone had been migrated. Or whether it’s just new users who get it.

        https://help.dropbox.com/files-folders/paper/paper-2020-faqs

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