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Forum Discussion

Jessica D.20's avatar
Jessica D.20
Helpful | Level 6
4 years ago
Solved

How do I disable or remove capture?

How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecke...
desktop
  • YoucefDropbox's avatar
    YoucefDropbox
    4 years ago

    Hi everyone,

     

    I just wanted to follow up on my message above.

     

    • The 404 error should never happen again. We've deployed the fix. Thank you so much for your help in finding the root cause of this issue
    • dl=1 and raw=1 now work exactly as you requested

    Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.

     

    Thank you so much!

YoucefDropbox's avatar
YoucefDropbox
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hello everyone,

My name is Youcef. I work at Dropbox and specifically on Dropbox Capture. Thank you all for your feedback. I appreciate it.

We just added support back for dl=1 and raw=1 for those who have asked for it. For Slack, a Capture link should also show a preview. If it does not, could you please share the link you've used? If there are other places where you'd like the preview to show up, let me know, and I will make sure we build that as fast as possible.


For the 404 errors, Jessica, I just sent you one email to understand why it's happening. We will get that fixed too.

 

I will be around this thread answering all your questions and addressing feedback.

Thank you so much!

aheissenberger's avatar
aheissenberger
Explorer | Level 4
4 years ago

Thanks for adding back the "&raw=1" feature - I use it to embed the images in Gmail, but the new Link https://capture.dropbox.com/XXXXXXXXX?src=ss&raw=1 is a redirect which is not supported by Gmail when adding an image by URL. It works if I past the link into a browser and then use the link shown in the URL, but this is an extra step which was not needed before.

  • YoucefDropbox's avatar
    YoucefDropbox
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Noted. Let me talk to the engineering team and get back to you on this. 

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