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Forum Discussion

Jessica D.20's avatar
Jessica D.20
Helpful | Level 6
4 years ago
Solved

How do I disable or remove capture?

How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecke...
desktop
  • YoucefDropbox's avatar
    YoucefDropbox
    4 years ago

    Hi everyone,

     

    I just wanted to follow up on my message above.

     

    • The 404 error should never happen again. We've deployed the fix. Thank you so much for your help in finding the root cause of this issue
    • dl=1 and raw=1 now work exactly as you requested

    Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.

     

    Thank you so much!

donraymedia's avatar
donraymedia
Explorer | Level 3
4 years ago

Thanks very much, Youcef.

If you wouldn't mind, please tell me what Dropbox Back up is so I can understand what's going on. Do you understand what the CPTR means? Thanks.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi donraymedia, Dropbox Backup is a feature that allows you to automatically sync and backup certain folders on your account to Dropbox, namely Documents, Downloads and Desktop. It's unrelated to Dropbox Capture as they are different features entirely.

 

Regarding the CPTR, could you attach a screenshot showing where you're seeing this message?

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