I see no status column after updating my Dropbox app on Windows 11.

Hi Tinkerman61! Thanks for posting here today. 

When saying that Dropbox upgraded to the current version, are you referring to the latest stable app version (237.4.5655), or to the Dropbox for Windows update, that’s mentioned here?

Other than that, I’d like a screenshot of what icons and columns you see when opening your File Explorer > Dropbox folder. 

Keep me in the loop for more updates.

Hi Nancy,

It was the Dropbox for Windows update that I am referencing that includes the moving of the file status icons to the Status column in windows explorer.

Thanks for clarifying! Can you also let me know what’s the current syncing status of your Dropbox app? 

I’d also like you to right-click on your local Dropbox folder, go to its Properties, and tell me the number of files that are currently saved within.

Current syncing status is Up to Date.

I have 607,534 files in the Dropbox folder which is over the 500k limit noted in the Windows update document, so I assume this is the reason the status icons were not updated.  If I lower the number of syncing files below the 500k limit, what do I need to do to trigger the status icon change?

Hi Tinkerman61, the number of 500k files means the number of files currently on your Dropbox account, and not the number of files you choose to sync to your computer.

Are you planning on deleting files from your Dropbox account online in order to reduce the number to below 500k files in total?

No, I am not planning on deleting any files from my Dropbox account.

How do I get the updated status Icons?

In order to receive the new update, your account would need to meet the minimum requirements as stated in that article my colleague posted previously. 

Until that happens, it wouldn't be possible to change the icons in Explorer.

Ok.  What is strange is that I also have Dropbox on my laptop with much fewer files synced and when it updated, the status icons moved to the status column in explorer.

Thanks for the info. I think it would be best to contact the support team since they have more tools and steps available to troubleshoot this matter for you.
You can submit a ticket to the team via this link while logged into your Dropbox account.

Thank you Jay.