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Tinkerman61's avatar
Tinkerman61
Explorer | Level 3
1 month ago

I see no status column after updating my Dropbox app on Windows 11.

Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox ...
desktop
sync
windows
Tinkerman61's avatar
Tinkerman61
Explorer | Level 3
1 month ago

No, I am not planning on deleting any files from my Dropbox account.

How do I get the updated status Icons?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

In order to receive the new update, your account would need to meet the minimum requirements as stated in that article my colleague posted previously. 

Until that happens, it wouldn't be possible to change the icons in Explorer.

  • Tinkerman61's avatar
    Tinkerman61
    Explorer | Level 3
    1 month ago

    Ok.  What is strange is that I also have Dropbox on my laptop with much fewer files synced and when it updated, the status icons moved to the status column in explorer.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Thanks for the info. I think it would be best to contact the support team since they have more tools and steps available to troubleshoot this matter for you.
      You can submit a ticket to the team via this link while logged into your Dropbox account.

      • Tinkerman61's avatar
        Tinkerman61
        Explorer | Level 3
        1 month ago

        Thank you Jay.

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