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Forum Discussion
Kate01
1 hour agoNew member | Level 2
The Dropbox icon on my Mac is grayed out
My DropBox icon is greyed out, and I can't access files. I work in a government department, there is a lot of security measures in place, which may be the causing the problem. However, our IT people have been unable to find a solution. I have found if I disconnect the WiFi and reconnect it sometimes it reconnects. Sometimes it requires a restart. This morning nothing has worked. It is making work very difficult. Any suggestions welcome.
Application Affected
(Dropbox),
Device
(Mac laptop)
1 Reply
- Walter1 hour ago
Dropbox Community Moderator
Hey Kate01 - sorry to hear you're having issues with this.
Could you have a look at this help center article and let me know if it helps at all in your case?
Let me know and we'll take it from there.
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