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Kate01's avatar
Kate01
New member | Level 2
2 hours ago

The Dropbox icon on my Mac is grayed out

My DropBox icon is greyed out, and I can't access files. I work in a government department, there is a lot of security measures in place, which may be the causing the problem. However, our IT people ...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hey Kate01 - sorry to hear you're having issues with this.

Could you have a look at this help center article and let me know if it helps at all in your case?

Let me know and we'll take it from there.

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