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RLCFA's avatar
RLCFA
New member | Level 2
4 years ago
Solved

Folders grayed out

Good morning,

 

I just joined a company that uses Dropbox.  Currently under Business advanced plan. 

I was given access to the file folders but certain folders appeared to be grayed out.  I logged out and back into dropbox and restarted the PC but niehter helped.

 I was given permission for those folders and I also quickly searched the forum but didn't see the exact issue.  Would really appreciate any hint and help.  Thanks.  Pls see screen shot below.

 

sync
  • RLCFA's avatar
    RLCFA
    4 years ago

    All, I have resolved this on my own.  It was a fairly obvious authorization issue but the authorizer wasn't familiar with it.  Thanks. 

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  • RLCFA's avatar
    RLCFA
    New member | Level 2
    4 years ago

    All, I have resolved this on my own.  It was a fairly obvious authorization issue but the authorizer wasn't familiar with it.  Thanks. 

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