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Tinkerman61's avatar
Tinkerman61
Explorer | Level 3
1 month ago

I see no status column after updating my Dropbox app on Windows 11.

Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox ...
desktop
sync
windows
Tinkerman61's avatar
Tinkerman61
Explorer | Level 3
1 month ago

Current syncing status is Up to Date.

I have 607,534 files in the Dropbox folder which is over the 500k limit noted in the Windows update document, so I assume this is the reason the status icons were not updated.  If I lower the number of syncing files below the 500k limit, what do I need to do to trigger the status icon change?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi Tinkerman61, the number of 500k files means the number of files currently on your Dropbox account, and not the number of files you choose to sync to your computer.

    Are you planning on deleting files from your Dropbox account online in order to reduce the number to below 500k files in total?

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