Forum Discussion

User34's avatar
User34
Helpful | Level 7
7 months ago

How to enable Dropbox desktop notifications on MacBook Air?

When I save files on Dropbox, the icon in the menu bar on the MacBook does show that there is activity. I do have Settings>Allow Notifications for Dropbox enabled to show 'Alerts'. The problem is...
desktop
Mac
Setting up the apps
User34's avatar
User34
Helpful | Level 7
7 months ago

Please see screenshot attached.  I have the settings enabled on MacBook Air for Dropbox.  I have it set to show 'Banners' and this is what I thought would displayed if I saved a document to Dropbox.  Is there something else I need to do?  Thank you.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey User34, thanks for the added info! 

    Just to make sure we're on the same page, can you also send me a few screenshots of the Dropbox alerts that you're seeing on your end, and how they appear? 

    I'd also appreciate it, if you could check your Dropbox preferences too, just to see what notifications you have enabled there. 

    • User34's avatar
      User34
      Helpful | Level 7
      7 months ago

      These are my Dropbox preferences:

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        7 months ago

        Can you send us another screenshot perhaps, showing your notifications tab this time User34? 

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