Forum Discussion

User34's avatar
User34
Helpful | Level 7
7 months ago

How to enable Dropbox desktop notifications on MacBook Air?

When I save files on Dropbox, the icon in the menu bar on the MacBook does show that there is activity. I do have Settings>Allow Notifications for Dropbox enabled to show 'Alerts'. The problem is...
desktop
Mac
Setting up the apps
User34's avatar
User34
Helpful | Level 7
7 months ago

Walter​ Megan​ I have provided my settings screenshot above but I still don't get any 'Banners' or 'Alerts on the MacBook Air.  Is there something else that I need to do?   Please could someone help with some possible advice?  Thank you.  

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey User34, sorry for the small delay!

We were checking internally about this. 

Sometimes Dropbox's ability to trigger alerts is impacted by system permission issues.

- Go to System Settings > Privacy & Security > Full Disk Access.

- Make sure Dropbox is enabled here.

- If not, click the + icon and add Dropbox manually from the Applications folder.

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