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User34's avatar
User34
Helpful | Level 7
7 months ago

How to enable Dropbox desktop notifications on MacBook Air?

When I save files on Dropbox, the icon in the menu bar on the MacBook does show that there is activity. I do have Settings>Allow Notifications for Dropbox enabled to show 'Alerts'. The problem is...
desktop
Mac
Setting up the apps
User34's avatar
User34
Helpful | Level 7
7 months ago

Thank you for your message Megan​ 

I am using MacBook Air 2025 M4 with Sequoia 15.5.  I have now enabled 'Full Disk Access' as per your instructions.  I've retested but it still does NOT display the Alerts or Banners.  It seems that when using Sequoia, there is an issue.

The reason I believe there's an issue with Sequoia is that I tested this using Monterey 15.7.2, and found that Banners and Alerts do work on that version.  Obviously Monterey is out of date now.

Is there something else that I need to do?  

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey User34​!

    I believe our hands are tied here, regarding the next steps. There's not much that we can suggest. 

    I will pass your comments on to the relevant department so we can continue to improve.

    Thank you!

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