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shrestsav's avatar
shrestsav
Explorer | Level 4
2 years ago

I cannot login to dropbox capture on my apple silicon based macbook

I have M3 Pro Macbook pro, I cannot login to my dropbox capture, it's in loop for login    
desktop
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the images. Could you try uninstalling, rebooting, and reinstalling the app to see if this helps?

shrestsav's avatar
shrestsav
Explorer | Level 4
2 years ago

when I restarted and opened the application, it seemed it was already logged in

 

so what's the issue here? why auto logout and can't login, but after I restart then it's already logged in, what kind of bug is this? I experience this every 2-3 days, do I have to keep restarting in the middle of my work just to make this work?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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