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I can't pin a specific Dropbox folder to Quick access on my Windows 10 device.
(Dell Desktop XPS 8940. 64 GB of RAM. Windows 11 Professional. Latest version of Dropbox Windows app, downloaded last week) I have a specific Dropbox folder that will not pin to quick access....
I believe I managed to solve the problem. It appears to have been a corrupted Quick Access Cache. What did it for me was to delete that cache per the instructions below. Once I did that I was able to pin the folder.
So not a dropbox issue at all, sorry
File Explorer Feature of Pin to Quick Access not working in Windows 11 - Microsoft Q&A
🧼 Delete Corrupt Quick Access Cache- Open File Explorer and paste this into the address bar: %AppData%\Microsoft\Windows\Recent\AutomaticDestinations
- Find and delete the file named: f01b4d95cf55d32a.automaticDestinations-ms
- Restart your PC. This file will regenerate automatically and may resolve the issue.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi jmoleary, let's jump right into this!
It might sound trivial, but have you tried restarting your device by any chance?
Can you also try the following steps?
-Open File Explorer.
-Click the three-dot icon (See more) in the top right corner.
-Select "Options".
-Under the General tab, in the Privacy section, click the "Clear" button.
-Click "Apply" and then "OK".
-Try pinning the folder again.
Keep me posted, and we'll take it from there!
