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rhaines765's avatar
rhaines765
New member | Level 2
7 years ago
Solved

I want to stop backing up my desktop on Dropbox.

I am using a different app to backup my desktop computer and its files.  I want to continue to use Dropbox, but I don't need it to do the backups.  How can I stop this feature?
desktop
Setting up the apps
  • Walter's avatar
    Walter
    7 years ago

    Hey there rhaines765 - how are you today?

    As our desktop app is designed to watch your Dropbox folder and sync any files placed in the folder you'll only need to uninstall it. Remember, your Dropbox folder is just like any other folder on your hard drive, but with syncing features.

    You'd then be able to access your Dropbox account through the website at:

    https://www.dropbox.com/

    Note that the Dropbox folder itself is still there as a local copy of your Dropbox files at the time you uninstalled (or unlinked) our app from your account on your desktop computer.

    I hope this information helps and please let me know if you have any more questions!

a_moral's avatar
a_moral
Helpful | Level 5
5 years ago

my god, that's such an annoying feature. I had trouble with my drop box recently and decided to un- and re install it. ....little did I know that I would spend almost an hour trying to fix this issue. why is it even enabled on a basic plan? who came up with that idea? the mind boggles. 
Oh, I did that survey after installing drop box, and I absolutely have to correct myself on the matter of "was it easy to find?" hell no! I thought I fixed it and it just kept creating back ups in the background. horrible. 
"Haha, stupid user, your own fault! why did you click through the installer menu like all the other times on all your other devices, just like you did these last 3 years? How dare you ignore our new futures you don't care about (and have absolutely no space for, so here are 5 reminders that you can buy more space*nodgenodge* *coughtstupidbasicusercough*) How dare you user! Now go! Waste some time and fix it!" 

on the earth now's avatar
on the earth now
Helpful | Level 5
4 years ago

so interesting that Dropbox hasn't done anything to address this issue in over a year....

  • tess e's avatar
    tess e
    Collaborator | Level 8
    4 years ago

    DB is blaming us it appears. My company uses the free version, I am sure, so I have no way to get help unless I myself purchase space. Why would you purchase space if you are feeling like it is a bribe? 

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey tess e, I'd be happy to help!

       

      Can you let me know if you have a problem locating some of your files, or if you are having an issue when trying to disable the Computer backup feature? 

       

      It'll help me assist you with the appropriate next steps. 

       

      Thank you!

      • tess e's avatar
        tess e
        Collaborator | Level 8
        4 years ago

        That would be so great Megan! I just want it to stop backing up my pc files and only keep the ones we downloaded for business reasons only.  I cant find the details on my DB page that are in the link you shared 

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