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rhaines765's avatar
rhaines765
New member | Level 2
7 years ago
Solved

I want to stop backing up my desktop on Dropbox.

I am using a different app to backup my desktop computer and its files.  I want to continue to use Dropbox, but I don't need it to do the backups.  How can I stop this feature?
desktop
Setting up the apps
  • Walter's avatar
    Walter
    7 years ago

    Hey there rhaines765 - how are you today?

    As our desktop app is designed to watch your Dropbox folder and sync any files placed in the folder you'll only need to uninstall it. Remember, your Dropbox folder is just like any other folder on your hard drive, but with syncing features.

    You'd then be able to access your Dropbox account through the website at:

    https://www.dropbox.com/

    Note that the Dropbox folder itself is still there as a local copy of your Dropbox files at the time you uninstalled (or unlinked) our app from your account on your desktop computer.

    I hope this information helps and please let me know if you have any more questions!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey tess e, I'd be happy to help!

 

Can you let me know if you have a problem locating some of your files, or if you are having an issue when trying to disable the Computer backup feature? 

 

It'll help me assist you with the appropriate next steps. 

 

Thank you!

tess e's avatar
tess e
Collaborator | Level 8
4 years ago

That would be so great Megan! I just want it to stop backing up my pc files and only keep the ones we downloaded for business reasons only.  I cant find the details on my DB page that are in the link you shared 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey tess e, thanks for the speedy response. 

     

    Do you see any errors when trying to click on the link I mentioned above? 

     

    Where exactly do you face the problem? 

    • tess e's avatar
      tess e
      Collaborator | Level 8
      4 years ago

      I just don't see a way to stop the pc syncing and stop it from moving my things into a db folder 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hey tess e, I hope you don’t mind if I jump in. 

         

        Can you please click here and let me know if you can see the exact steps on how to disable your computer backup?

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