We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Ture_Alsvik
7 years agoExplorer | Level 3
I'm getting an MSVCP140.dll and I can't uninstall or run the desktop app
I was considering switching to a business plan, but for weeks i have been stuck with an MSVCP140.dll error on opening Dropbox. Iøm unable to uninstall or to run the app.
I've searched around seeing...
Lusil
Dropbox Staff
7 years agoI hear you, Ture_Alsvik! I'll do my best to help. :innocent:
I've sent you a ticket, so when you have the chance, please check your inbox and we'll take it from there.
Looking forward to hearing back from you!
Walter
Dropbox Community Moderator
7 years agoHey Ture_Alsvik - how are you today?
I was just wondering if you managed to resolve your concern in the end and if so, what did the trick for you?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!