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Forum Discussion
Thomas C.3
11 years agoNew member | Level 1
Install older iOS versions
I need to update an iPad from iOS 6 and save my files via Dropbox, but the App Store doesn't offer any older versions, so the minimum is iOS 7. How can I get the older app so I can update?
Rich
Super User II
11 years agoI ran into this recently as well. I had to backup, wipe and restore my iPad. iOS 5.1.1 is the latest it will run. Dropbox was already installed on it and working fine, yet during the restore I received the prompt that iOS 7 was required.
I had a working copy of Dropbox on an iPad 1 running iOS 5.1.1. The version being reinstalled from iTunes after the restore was the SAME version that was on the iPad before it was wiped. It's unacceptable that that same version of Dropbox is not allowed to be reinstalled on the same device and same iOS version that it was working on previously.
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