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Coromandel2025's avatar
Coromandel2025
New member | Level 2
3 months ago

Instructions don't match what I see when trying to download CSV file with my passwords

Integration Affected Dropbox Passwords Device Dell Desktop PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) N/A Question or Issue Objective:...
Download
Dropbox Passwords
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey brinmoor53​, thanks for posting here!

Your screenshot isn't very clear I'm afraid, so I apologize if I'm missing something.

I was wondering if maybe you're not on the correct path there. Could you click on the app launcher (grid icon) on the top left corner that reads "More" below "Activity" and then select "Passwords" from there? 

Can you then follow the steps that my colleague Hannah​ provided?

brinmoor53's avatar
brinmoor53
Explorer | Level 4
3 months ago

Thanks Megan

the screenshot is my home page at Dropbox...

 

I'm there now and I don't see any applauncher grid or the word activity anywhere on the top left of the screen,,,,,so maybe I'm in the wrong place...what's the url I need to be in please? THks

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