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Coromandel2025's avatar
Coromandel2025
New member | Level 2
3 months ago

Instructions don't match what I see when trying to download CSV file with my passwords

Integration Affected Dropbox Passwords Device Dell Desktop PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) N/A Question or Issue Objective:...
Download
Dropbox Passwords
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Are you 100% positive that you hadn't saved your recovery words when you first set up your Dropbox Passwords account brinmoor53​?

brinmoor53's avatar
brinmoor53
Explorer | Level 4
3 months ago

Hi Walter

 

if it was part of the sign up I'm sure I must have done it....just where they are now after all these years is unknown....so in essence, no recovery words

 

Thx BM

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Yes, it's a crucial part of the sign up process when you first set it up brinmoor53 

    For example,I had sent my recovery words via email to myself as a backup. Is there a chance that you had done the same or that you had saved them in a file on a device of yours at some point in the past? 

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